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Enterprise IT.
Engineered
for Performance.
Secure, scalable technology infrastructure from design to deployment to ongoing management. All of IT. One Team. We make you like IT!
Full-Spectrum IT Services
18 service disciplines. 100+ sub-services. One integrated partner.
Filter by Category
Click any service node or category to explore IDENETY's full-spectrum IT capabilities.
Full Service Catalog
View All 18 ServicesThe IDENETY Project Process
Every engagement follows a structured, repeatable delivery model — from initial scoping through post-deployment support. No surprises. No gaps.
Project Initiation
- Client intake & requirements gathering
- Scope of work definition
- Stakeholder identification & alignment
- Initial site survey scheduling
- Project charter & kickoff documentation
Site Survey & Assessment
- Physical site walkthrough & documentation
- Existing infrastructure audit
- RF environment analysis (wireless/DAS)
- Conduit, pathway & power assessment
- Compliance & code review (ERRCS, HIPAA, etc.)
Engineering & Design
- Network architecture & topology design
- Bill of materials (BOM) development
- CAD/Visio drawing package
- Vendor & equipment selection
- Design review & client approval
Procurement & Staging
- Equipment ordering & lead time management
- Vendor coordination & delivery tracking
- Pre-staging, labeling & configuration
- QA testing prior to site deployment
- Logistics & scheduling coordination
Installation & Deployment
- Structured cabling & low-voltage installation
- Equipment rack & stack
- Network, wireless & AV system deployment
- GC & subcontractor coordination
- Daily progress reporting & milestone tracking
Testing, Handoff & Support
- End-to-end system testing & validation
- Coverage & performance verification
- As-built documentation package
- Client training & knowledge transfer
- Ongoing managed services & system health monitoring
Every project is assigned a dedicated project manager and engineering lead — single points of contact from kickoff to closeout.
Start Your ProjectIndustries We Serve
Healthcare
HIPAA-compliant infrastructure for hospitals, clinics, and medical facilities.
Commercial Real Estate
Scalable IT for office buildings, campuses, and mixed-use developments.
Education
Secure, high-performance networks for schools, universities, and research.
Enterprise
Mission-critical solutions for complex, multi-site enterprise environments.
AI-Powered Managed IT.
Always On.
After the project is built, we keep it running. IDENETY Managed Support Plans deliver 24/7 AI-driven monitoring, proactive security, and enterprise IT operations — delivered through idenetymsp.com. idenetymsp.com.
CORE
Essential protection — EDR/XDR included. 24×7 monitoring, patching, Microsoft 365, firewall, backup, and 8×5 unlimited remote helpdesk.
- 24×7 Monitoring & Alerting
- RMM & Automated Patching
- EDR/XDR Endpoint — Included
- Microsoft 365 Administration
- Firewall Management (SMB $100 / Enterprise $400)
- Endpoint & Server Backup
- 8×5 Unlimited Remote Support
- Monthly Executive Reporting
COMPLETE
Full-stack security for compliance-driven organizations. CORE + SIEM, AI threat hunting, vulnerability management, onsite support, and vCISO reporting.
- Everything in CORE
- Managed SIEM ($25/ep add-on in CORE)
- Network Security Stack — Included ($650 add-on in CORE)
- M365 Tenant & Users — Included
- Vulnerability Scanning — Web + Internal
- Onsite Support — 1 visit/mo ($89 dispatch)
- Compliance Documentation — HIPAA-aligned
- Monthly Zone Intelligence Scans
- Unlimited Remote Support + Escalated
- Monthly Reporting + QBR
AI correlation runs across all 18 service domains simultaneously — endpoints, network, identity, cloud, email, backup, VoIP, wireless, and more.
IT Insights & Guides
50 technical articles covering enterprise networking, cybersecurity, wireless, DAS, cloud, and managed IT — written by IDENETY engineers.
ERRCS Compliance: What Building Owners Need to Know
A practical guide to Emergency Responder Radio Coverage Systems — who needs them, what the code requires, and how IDENETY handles compliance from design through inspection.
IDENETY Now Offers Cisco Meraki Managed Services
We've expanded our managed services portfolio to include full Cisco Meraki lifecycle management — from licensing and provisioning to ongoing monitoring and support.
Microsoft Intune Deep-Dive: Autopilot, Compliance & App Deployment
Beyond basic MDM — how Intune enrolls, configures, protects, and provisions devices so a new laptop is business-ready and secure before first login.
Backup & Disaster Recovery: The 3-2-1 Rule, RPO & RTO
What separates a real backup strategy from a false sense of security — and the two numbers that define how much downtime and data loss your business can survive.
CORE vs COMPLETE vs IDENETY: Choosing the Right Managed IT Plan
How IDENETY's three managed-services tiers differ, what's included in each, current pricing, and how to know which plan fits your organization's cybersecurity maturity.
Defense in Depth: EDR, XDR, SIEM & MDR Demystified
The alphabet soup of modern security tools — what each layer does, how they work together, and where the acronyms actually matter for your organization.
IT Consulting &
Engineering
Design, deploy, and install enterprise infrastructure — networks, wireless, DAS, cabling, cybersecurity, cloud, and more. One-time or phased projects with a dedicated engineering team.
AI-Powered
Managed IT
Monthly managed support plans covering monitoring, security, Microsoft 365, backup, compliance, and all 18 service domains — with AI correlation running 24/7. Delivered through idenetymsp.com.
What Clients Say
"IDENETY delivered a complete DAS and high-density WiFi solution across all three of our Austin facilities on time and within budget. Their coordination with our construction team was seamless."
"The team at IDENETY designed and deployed our entire network infrastructure from the ground up. Their engineering depth and attention to compliance requirements set them apart from every other vendor we evaluated."
"IDENETY handled our campus-wide WiFi redesign and Microsoft 365 migration simultaneously. The project was complex — they made it look easy. We've had zero downtime since deployment."
Trusted By
Frequently Asked Questions
Founded in 2019 by Hassan Hajj, IDENETY has completed projects in 34+ states, delivers 18 IT service disciplines, and offers managed IT support starting at $65/endpoint/month. Headquartered at 6827 Camp Bullis Rd, San Antonio TX 78256 — phone 726-224-2222.
What does IDENETY do?
IDENETY is an enterprise IT consulting and engineering firm based in San Antonio, Texas. We design, deploy, and manage enterprise network infrastructure, cybersecurity systems, wireless and Wi-Fi networks, DAS/ERRCS public safety systems, structured cabling, Microsoft 365 environments, cloud infrastructure, and VoIP systems. We also offer AI-powered managed IT support plans through idenetymsp.com.
What managed IT service plans does IDENETY offer?
IDENETY offers three AI-powered managed IT support tiers: CORE at $65/endpoint/month and $100/server/month (24×7 monitoring, helpdesk, patch management, basic security), COMPLETE at $100/endpoint/month and $215/server/month (adds advanced cybersecurity, Microsoft 365 management, and cloud backup), and IDENETY at $155/endpoint/month and $300/server/month (full-stack AI-driven operations, launching Q4 2026).
Which cybersecurity services does IDENETY provide in San Antonio?
IDENETY provides cybersecurity consulting in San Antonio, Texas — including network security architecture, zero trust implementation, firewall and SD-WAN deployment, EDR/XDR/SIEM integration, vulnerability management, HIPAA compliance, and security awareness training. We serve enterprise, healthcare, financial, and government clients across Texas and nationwide.
Does IDENETY work on DAS and ERRCS systems?
Yes. IDENETY designs, installs, and certifies Distributed Antenna Systems (DAS) and Emergency Responder Radio Coverage Systems (ERRCS/NFPA 72) for commercial buildings, hospitals, schools, and public facilities. We handle RF surveys, system design, installation, AHJ testing, and as-built documentation.
Is IDENETY HIPAA-compliant?
Yes. IDENETY delivers HIPAA-compliant IT infrastructure and managed services for healthcare organizations — including wireless networking, structured cabling, managed security, and audit documentation. We serve hospitals, clinics, and healthcare networks across San Antonio and Texas.
Where is IDENETY located and what areas do you serve?
IDENETY is headquartered at 6827 Camp Bullis Rd, Bldg. 2, San Antonio TX 78256. Phone: 726-224-2222. We serve clients across San Antonio, Austin, Houston, Central Texas, and have completed projects in 34+ states nationwide.
Ready to Engineer Your Infrastructure?
No fluff. No generic proposals. Just a direct conversation about what your business needs and how we build it.