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AI-Powered IT. Enterprise-Grade Security.
IDENETY Managed Support Plans fuse artificial intelligence with battle-tested security engineering — so your infrastructure doesn't just survive threats, it evolves past them.
99.999%
Uptime SLA
Enterprise voice & network
<15 min
Critical Response
Enterprise Command tier
70%
Faster Threat Resolution
vs. reactive break-fix
24/7
AI-Powered Monitoring
No gaps, no blind spots
The IDENETY Difference
Where AI Meets Zero-Trust Security
Traditional managed IT is reactive — you break it, we fix it. IDENETY flips that model entirely. Our AI-augmented operations center ingests billions of signals daily, correlates them against your environment's behavioral baseline, and acts autonomously to contain threats before your team even receives an alert.
Every MSP tier is built on a zero-trust architecture: no implicit trust, continuous verification, least-privilege access. Combined with AI-driven anomaly detection, your attack surface shrinks while your operational velocity grows.
AI detects threats 200× faster than human analysts alone
Automated playbooks resolve 80% of incidents without escalation
Continuous compliance posture — not just point-in-time audits
Predictive maintenance eliminates unplanned downtime
Behavioral AI Analytics
Machine learning models baseline normal user and device behavior, then flag anomalies in real time — catching insider threats and zero-days before signatures exist.
Continuous Threat Intelligence
AI aggregates global threat feeds, dark web signals, and CVE databases to keep your defenses ahead of emerging attack vectors targeting your industry.
Automated Remediation
When a threat is confirmed, AI-driven playbooks isolate affected endpoints, revoke compromised credentials, and initiate rollback — all within seconds, not hours.
Predictive Infrastructure Health
AI monitors hardware telemetry, network performance, and capacity trends to predict failures and schedule maintenance before downtime occurs.
AI-Assisted Compliance
Automated evidence collection, control mapping, and gap analysis for HIPAA, PCI-DSS, NIST, and SOC 2 — reducing audit prep from weeks to days.
Self-Healing Infrastructure
Intelligent automation detects service degradation and executes pre-approved remediation scripts — restoring systems without waiting for a human ticket.
Security Stack
Enterprise-Grade Tools. Fully Managed.
Choose Your Plan
Managed Support Tiers
Every tier includes AI-augmented monitoring, proactive security, and a dedicated IDENETY engineer. Pricing is scoped per engagement — contact us for a tailored quote.
Essential Shield
Foundational protection for growing teams
Advanced Sentinel
AI-powered security operations, always on
Enterprise Command
Full infrastructure ownership with vCISO leadership
Onboarding Process
From Contract to Command in 30 Days
Discovery & Assessment
We audit your current infrastructure, security posture, and compliance gaps. AI tools map your attack surface and identify quick wins.
Architecture & Tooling
We deploy and configure your security stack — EDR, SIEM, ZTNA, and AI monitoring — tailored to your environment and risk profile.
Baseline & Tune
AI establishes behavioral baselines for users, devices, and network flows. Alert thresholds are tuned to eliminate noise and surface real threats.
Ongoing Operations
Your dedicated IDENETY team monitors, responds, and continuously improves your security posture — with monthly reporting and QBRs.
Common Questions
MSP FAQ
What is a Managed Support Plan (MSP)?
A Managed Support Plan is a proactive IT service model where IDENETY monitors, manages, and secures your entire technology infrastructure for a predictable monthly fee — eliminating reactive break-fix costs and giving you a dedicated engineering team without the overhead of full-time hires.
How does IDENETY use AI in its managed support plans?
Our AI-augmented operations center ingests network telemetry, endpoint logs, user behavior, and threat intelligence feeds continuously. Machine learning models detect anomalies, correlate events across your environment, and trigger automated remediation playbooks — resolving most incidents before they escalate.
Do I need to replace my existing tools?
Not necessarily. IDENETY performs a tooling assessment during onboarding and integrates with your existing investments where possible. Where gaps exist, we deploy best-in-class solutions from our vetted vendor stack — Cisco, Microsoft, Fortinet, and others.
What compliance frameworks do you support?
We support HIPAA, PCI-DSS, NIST CSF, SOC 2, CMMC, and CIS Controls. Our AI-assisted compliance module automates evidence collection and control mapping, dramatically reducing audit preparation time.
How quickly can IDENETY onboard my organization?
Most organizations are fully onboarded within 30 days. Critical security controls — EDR, SIEM, and AI monitoring — are typically live within the first 72 hours of contract execution.
Ready to Elevate?
Let's Build Your Managed Security Program.
Talk to an IDENETY engineer about the right MSP tier for your organization. No sales scripts — just a direct conversation about your infrastructure.